Support Staff
Beth Burrill

Facilities and IT Manager at Jackson West Solicitors.
Susma Mistry

Secretary to Tracy Leeke.
Shona Smalley

I joined Jackson West in 2012. I have worked in Legal Aid costs for over 25 years, starting my career at Bate Edmonds Snape in Coventry. I have significant experience in Family and Criminal Legal Aid, including complex legally aided cases, high cost case plans, Court of Protection and exceptional funding for inquests. I have prepared claims in respect of some very high profile cases.
I regularly and successfully challenge Legal Aid decisions and have a keen eye for detail. I thrive on the technical challenges of drafting Legally Aided bills and gain professional satisfaction in seeing them through to completion.
I take great pride in knowing that through my experience and dedication, I can obtain a fantastic result for not only the firm but also for the client. I enjoy the challenges that this job role brings on a day to day basis as I feel that this motivates me to achieve the best possible results that I can.
In my spare time I am a keen Wasps rugby supporter, enjoy baking and am a self-proclaimed connoisseur of gin.
Diane Burman

I am a Secretary within the Matrimonial Team
Katie Guest

I joined Jackson West in 2011. I have held various roles within the company before joining the Costing Team in 2023. My role now is Law Costs Draftsman where I draft Legally Aided Bills and assist my colleague in other costs related matters.
I take pride in my work and ensure that all bills are done with great attention to detail to gain the best possible result.
In my spare time I enjoy socialising with friends and spending time with my husband and son. I also like to relax by listening to music, watching films and reading books.
Nicola Farnsworth

I am the Secretary to Alan Ramsey and work in the Conveyancing Team
Keri Cook

I am a Secretary in the Wills Trust & Probate Department
Claire Sullivan
I am a Secretary in the Conveyancing Team
Emma Coles

I am a Secretary in the Conveyancing Team
Kim Davies

I have worked in the legal profession for almost 14 years now. During this time I have experienced working in various areas of law, however family law is where my passion lies. I joined Jackson West in February 2016 given they are a firm that concentrates solely on family law and I immediately knew that my knowledge and skills would be put to best use here. I work closely in the Matrimonial team and believe that I have the knowledge and understanding to support our clients during whatever difficult time they are going through.
Away from the office I love spending time with my partner, our three children and our three dogs. I certainly have my hands full!
Rachel Morrison

I am a Secretary in the Matrimonial Team
Charlotte Johnson

Secretary to Joanne Hill.
Wendy Rattue

I joined Jackson West in January 2017, having previously worked as an Executive Assistant for the last 12 years at a Recruitment firm. I work very closely with the Care Department and ensure that I can support in all aspects, so that the lawyers can work to the best of their ability. I also assist where needed in other areas.
Outside of the office I enjoy socialising with friends and family. Going on Bike Rides and Walking, especially if there is a pub on the way!!
Rebecca Peel

I am a Secretary in the Wills Trust & Probate Department